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Have questions or need assistance? Feel free to reach out to our friendly team. We’re here to help.

For General Inquiries

Service Agent

Frequently Asked Questions

How can I make a reservation at Divi Plus Resort?

Booking your stay is easy. You can make a reservation online through our website, or you can contact our reservations team for assistance.

What is the check-in and check-out time at the resort?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. If you need early check-in or late check-out, please contact our front desk for availability.

Is parking available at the resort?

Yes, we offer complimentary parking for our guests during their stay.

Are pets allowed at Divi Plus Resort?

Unfortunately, we do not allow pets at our resort, with the exception of service animals as required by law.

What dining options are available at the resort?

We have a variety of dining options, from fine-dining restaurants to casual cafes. You can explore different cuisines and atmospheres during your stay.

What is the cancellation policy for reservations?

Our cancellation policy may vary depending on the type of reservation and the rate you’ve chosen. Please contact our reservations team for specific information.