FAQs

Frequently Asked Questions

Got Questions? We Have Answers.

How do I make a reservation?

To make a reservation, simply visit our Contact page. Select your desired vehicle, pick-up and drop-off locations, rental dates, and any additional preferences. Follow the easy steps to complete your reservation.

 

What are the rental requirements?

To rent a car with us, you must be at least 21 years old with a valid driver’s license. Drivers under 25 may be subject to a young driver’s fee. You’ll also need a credit card for payment and a security deposit.

Can I modify or cancel my reservation?

Yes, you can modify or cancel your reservation by calling our customer support team. Be sure to review our cancellation policy for details on any applicable fees.

What is included in the rental rate?

Our rental rates typically include unlimited mileage, 24/7 roadside assistance, and comprehensive insurance coverage. Additional options and add-ons are available, so check the specific details for each rental.

How can I add an additional driver?

You can add an additional driver to your rental agreement when you pick up your vehicle. Each driver must meet our rental requirements.

What happens in case of an accident or breakdown?

In case of an accident or breakdown, please contact our 24/7 roadside assistance immediately. We will guide you through the necessary steps to ensure your safety and resolve the issue promptly.

What types of payment are accepted?

We accept major credit cards for payment. Debit cards are also accepted, but a credit check may be required.

Do you offer long-term rentals or corporate packages?

Yes, we offer long-term rental options and corporate packages tailored to your needs. Please contact by calling our customer support team for more information.

Can I rent a car for one-way travel?

Yes, we offer one-way rental options. Additional fees may apply depending on the drop-off location.

Is there an age limit for renting certain vehicles?

Some luxury and specialty vehicles may have a minimum age requirement of 25 years. Be sure to check the specific age requirements for each vehicle.