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We are dedicated to providing you with all the support you need regarding our plants, orders, or services. If you have questions about plant care, require assistance with your order, or simply wish to engage in a delightful conversation about the joys of greenery, our approachable and knowledgeable team is eager to help. Don’t hesitate to connect with us today and together let us cultivate something truly beautiful.
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Frequently Asked Questions
What types of plants do you offer?
We offer a wide variety of plants, including indoor plants, outdoor plants, succulents, flowering plants, and air-purifying plants. Whether you’re looking for something low-maintenance or exotic, we have options for every space.
How do I know which plant is right for me?
Each plant in our store has a detailed description, including its light and water requirements. We also provide a “Plant Finder” tool to help you choose based on your home environment, lifestyle, and experience level.
Do you offer plant care tips?
Yes, every plant comes with a care guide, and we have a dedicated blog section with expert advice on plant care, from watering schedules to repotting tips.
What if my plant arrives damaged?
If your plant arrives damaged or in poor condition, please contact us within 48 hours of delivery. We’ll work with you to provide a replacement or refund.
How are the plants packaged for delivery?
We take special care in packing your plants using eco-friendly materials to ensure they arrive in perfect condition. Our packaging protects the plants during transit and is designed to be sustainable.
How long does delivery take?
Delivery typically takes 3-5 business days. We also offer expedited shipping in some areas. You’ll receive a tracking number once your order is shipped.
Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount (e.g., $50). Check our shipping policy for details and eligibility.
Can I return a plant if I change my mind?
We accept returns for plants within 14 days of purchase, as long as they are in their original condition. Please note that customers are responsible for return shipping costs.