[et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” background_image=”https:\/\/themes.diviplus.io\/jewellery-store\/wp-content\/uploads\/2023\/12\/jewelry-creative-arts.webp” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.2″ _dynamic_attributes=”content” _module_preset=”default” header_text_align=”center” header_font_size=”56px” header_letter_spacing=”1px” header_font_size_tablet=”46px” header_font_size_phone=”36px” header_font_size_last_edited=”on|desktop” global_colors_info=”{}”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][dipl_double_color_heading heading_pre_part=”Helpful Answers to Your Questions” heading_main_part=” Explore Our FAQs” _builder_version=”4.23.1″ _module_preset=”default” global_heading_settings_text_align=”center” pre_header_font=”||||||||” pre_header_font_size=”45px” pre_header_letter_spacing=”1px” main_header_font=”||||||||” main_header_text_color=”#bf5b04″ main_header_font_size=”45px” main_header_letter_spacing=”1px” custom_margin=”||10px||false|false” pre_header_font_size_tablet=”40px” pre_header_font_size_phone=”36px” pre_header_font_size_last_edited=”on|phone” main_header_font_size_tablet=”40px” main_header_font_size_phone=”36px” main_header_font_size_last_edited=”on|desktop” global_colors_info=”{}”][\/dipl_double_color_heading][dipl_separator line_type=”double” use_with=”icon” separator_color=”rgba(0,0,0,0.2)” font_icon=”||fa||400″ use_icon_font_size=”on” icon_font_size_last_edited=”on|phone” icon_font_size_tablet=”” icon_font_size_phone=”20px” _builder_version=”4.23.1″ _module_preset=”default” max_width=”60%” max_width_tablet=”60%” max_width_phone=”100%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}”][\/dipl_separator][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][dipl_faq_page_schema closed_toggle_icon=”||fa||900″ closed_icon_color=”#bf5b04″ closed_use_icon_font_size=”on” closed_icon_font_size=”20px” open_toggle_icon=”||fa||900″ open_icon_color=”#bf5b04″ closed_toggle_bg_color=”#FFFFFF” open_toggle_bg_color=”#FFFFFF” global_question_custom_padding=”20px||20px||true|false” global_answer_custom_padding=”10px||10px||true|false” _builder_version=”4.23.1″ _module_preset=”default” faq_heading_level=”h3″ faq_heading_font_size=”35px” faq_heading_letter_spacing=”2px” faq_question_closed_text_color=”#000000″ faq_question_closed_font_size=”28px” faq_question_closed_letter_spacing=”1px” faq_answer_text_letter_spacing=”1px” faq_heading_font_size_tablet=”30px” faq_heading_font_size_phone=”28px” faq_heading_font_size_last_edited=”on|phone” faq_question_closed_font_size_tablet=”26px” faq_question_closed_font_size_phone=”22px” faq_question_closed_font_size_last_edited=”on|desktop” global_colors_info=”{}”][dipl_faq_page_schema_item faq_question=”Are your diamonds conflict-free?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]Yes, we are committed to ethical sourcing. Our diamonds are sourced from reputable suppliers who strictly adhere to the Kimberley Process, ensuring they are conflict-free.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”How do I determine my ring size?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]You can visit our store for a professional ring sizing or use our online ring size guide, which offers easy-to-follow instructions for measuring your ring size at home.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Can I customize jewelry or create a bespoke piece?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]Absolutely! We offer customization services. Our team can work with you to create a unique and personalized piece tailored to your specifications.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What is your return policy?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]We offer a hassle-free return policy within 30 days of purchase. Please refer to our Returns & Exchanges page for detailed information on eligibility and the return process.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”How do I care for and clean my jewelry?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]We provide comprehensive care instructions for different types of jewelry on our website. Follow these guidelines to keep your jewelry looking radiant for years to come.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Do you offer financing or payment plans?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]Yes, we have flexible financing options available. Contact our team or visit our store to learn more about our payment plans and financing options.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Are your gemstones natural or lab-created?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]We offer both natural and lab-created gemstones. Each product description specifies the origin of the gemstone used in the jewelry piece.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”How do I clean tarnished silver jewelry?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]We recommend using a silver polishing cloth or a mild silver cleaner specifically designed to remove tarnish. Avoid using harsh chemicals or abrasive materials.0[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Can I have my jewelry repaired?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]Yes, we provide repair services for jewelry purchased from our store. Contact us or visit our store to discuss repair options and procedures.[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What is the difference between white gold and platinum?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]Both metals are excellent choices for jewelry. White gold is an alloy of gold mixed with other metals, while platinum is a naturally white and durable metal. We can guide you in choosing the metal that best suits your preferences and needs.[\/dipl_faq_page_schema_item][\/dipl_faq_page_schema][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"